Building Skilled, Disciplined
& Responsible Security
Professionals
At Expert Security, training is not a one-time activity—it is a continuous
process that strengthens discipline, alertness, professionalism, and
accountability across our workforce.
We believe that effective security begins with well-trained people who
understand their role, responsibilities, and the environments they operate in.
Our structured training and development framework ensures that every team
member is prepared to handle real-world situations confidently and
responsibly.
Preparedness
Professionalism
Responsibility
Communication Skills
Effective communication is the foundation of successful security operations.
Our training ensures personnel communicate with clarity, confidence, and
control,especially in sensitive or high-pressure situations.
Training Focus Includes:
Professional verbal communication with clients, visitors, and staff
Conflict management and de-escalation techniques
Handling difficult conversations calmly and respectfully
Emergency communication protocols and escalation language
Clear instruction delivery during incidents or evacuations
This module ensures guards act as calm first responders, not
reactive personnel.
Documentation & Reporting
Security is incomplete without accurate documentation. This module trains
personnel to maintain clear, factual, and accountable records that support
audits, investigations, and operational transparency
Training Focus Includes:
Visitor register and access log maintenance
Incident reporting with factual accuracy
Shift handover documentation
Escalation reporting hierarchy
Digital and manual record-keeping practices
Strong documentation protects both clients and personnel.
Grooming & Professional
Conduct
Security personnel represent the client’s brand and environment. Grooming
and conduct training ensures a disciplined, professional, and confident
on-ground presence.
Training Focus Includes:
Uniform standards and personal hygiene
Body language, posture, and alertness
Professional behaviour on duty
Respectful interaction with all stakeholders
Maintaining authority without aggression
This training reinforces visibility, credibility, and trust.
Floor Cleaning Standards
Facility services staff receive specialized training to meet commercial
hygiene and safety expectations.
Training Focus Includes:
Area-specific cleaning procedures
Hygiene and sanitation standards
Safe handling and storage of cleaning materials
Preventing slip, trip, and fall hazards
Compliance with workplace cleanliness norms
This ensures safe, clean, and compliant environments.
POSH Awareness
Expert Security is committed to creating safe, respectful, and compliant
workplaces. POSH training is mandatory for all personnel.
Training Focus Includes:
Understanding appropriate workplace behaviour
Respecting personal boundaries
Legal obligations under POSH guidelines
Identifying and reporting inappropriate conduct
Consequences of non-compliance
This module reinforces professional boundaries and ethical responsibility.
Ethics & Professional
Responsibility
Ethics form the backbone of trustworthy security operations. This module
builds a strong sense of integrity, confidentiality, and responsibility.
Training Focus Includes:
Ethical decision-making on duty
Confidential handling of client information
Avoiding conflicts of interest
Honesty, reliability, and accountability
Respect for property, people, and procedures
This training strengthens client trust and organizational credibility.
Fire Fighting & Safety
Security personnel are often the first line of response during fire or safety
emergencies. This module prepares them to act swiftly and responsibly.
Training Focus Includes:
Fire prevention awareness
Identification of fire hazards
Use of fire extinguishers
Emergency evacuation procedures
Coordination with emergency services
This ensures controlled response during critical situations.
First Aid Training
Basic medical preparedness is essential for minimizing risk during
emergencies.
Training Focus Includes:
Handling injuries and medical incidents
CPR awareness and emergency response
Stabilizing injured persons until medical help arrives
Safe movement of affected individuals
Incident reporting post medical assistance
This module enables immediate and responsible action.
Patrolling Techniques
Preventive security relies on effective patrolling. This module sharpens
observation, alertness, and reporting skills
Training Focus Includes:
Patrol route planning
Time-bound patrolling discipline
Identifying abnormal activities
Use of QR-based patrolling systems
Immediate reporting of irregularities
This helps deter incidents before they occur.
Crowd Control Management
Crowd management requires composure, coordination, and authority. This
module prepares personnel for high-footfall and public environments.
Training Focus Includes:
Managing peak-hour movement
Handling public gatherings and events
Preventing panic during emergencies
Coordinating evacuations
Ensuring public safety and order
This training is essential for malls, events, and public venues.
